We here at Marihart Audio specialize in high-end consignment gear for Northern California customers, including those in Colfax, Roseville, Sacramento, and Rocklin, CA. Our policy is to thoroughly check each piece on consignment and to fairly represent both the customer and the client. We have all units checked out either by our tech or by us and all tubes are tested to the best of our ability. They are photographed, and then packaged for shipment once we can guarantee that they are working properly and within manufacturer specifications. All tube testing is done on either calibrated Hickok 533A or a calibrated Hickok 600.
We also specialize in shipping of all units safely and securely. We make sure all are packaged properly, and if needed, palletized for LTL freight shipping. I have accounts with FedEx for both Ground and LTL shipping. LTL shipping are large heavy items that are on a pallet and weigh more than 150 lbs. We are unique in that we can ship world wide and insure the shipping to the best of our ability (insurance regs change according to country). We also ship small items USPS, both domestic and international. We also make a point of letting the addresse know the tracking numbers for their reference.
Consignment Costs and Expenses
I have a sliding scale for consignment pricing. All pricing is based on the sale price minus expenses, Marihart Audio collects commission on the net sale price.
Pricing is as follows:
- 50% below $500
- 25% for $1000 sale price to $500
- 20% for $1000 to $4000
- 15% for $4000 and up
Expenses are as follows: all expenses related to the sale of the item on my website (free), Audiogon ($25 split fee plus listing expenses), and USAudioMart ($10 split fee plus listing expenses). Fees are collected by PayPal at a rate of 3% for each sale. There are charges for the ads on these sites. These are deducted from the sale of the item, no money is paid up front to Marihart Audio unless previously agreed upon between Marihart Audio and the client. Repair bills are deducted from the sale of the item.
Normally the commission is collected on an item by item basis. Exception to this rule are multiple items for sale by the same customer. Then the expenses are collected by the first item sold. We also make a point of giving the client the links to the ads so they can see the progress and changes made to the ad as the sale progresses.
Consignment Customer and Returns
I have a 20-day Return Policy for my buyers that starts upon receipt of the item by the buyer. No funds will be released until after the Return Period. I do track all shipments so I know when they receive it. I will email the you the consignment customer as to the progress of the sale and as to when to expect $. If there are issues with the sale (damage in shipping, unit not functioning, etc.) the consignment customer will be informed. I intend to protect my customer from the consumer on the other end. Your information as my customer will not be released without your permission
I have a distinct return policy for consignments:
Note: All items in the consignment section have been tested and found to work properly. No other warranties are implied or stated other than the piece works properly when it leaves my place of business.
Local: Local is defined as the customer picks up the item, there is NO shipping by a third party involved. Under this return policy you have 15 days to trial the piece in your system. I will refund all of your money if: you bring it back to my place of business with all boxing, manuals, receipt, and NO damage of any kind to the piece. The refund will be to a credit card if that is the form of payment, or a Marihart Audio check if paid in cash or personal check.
Distant: This is defined where a third party picks up the piece or shipping by FedEx, UPS, or other insurable shipper is involved. I am sorry to say that all sales are final in this instance. Since I cannot control what the shipper or third party does with the item, I cannot be held responsible for the item once it leaves this establishment.
New and Demo Gear Return Policy
My Return Policy on New and Demo Gear is as follows:
Any item can be returned within 20 days of receipt, and I will reimburse you for the cost of the item. The new gear MUST be returned in original packaging with all accessories and paperwork included. If not there will be deductions for the cost of the accessories lost. Buyer must pay for shipping expenses and insurance for return of the item. If purchased with a credit card, there may be deductions for the processing fees from the refund, but only if required by the CC processor. If purchased with cash or a check, the refund will be a Marihart Audio check. If there are any questions about this policy please call Marihart Audio at 530-320-1576 or email through this site.
This privacy notice discloses the privacy practices for Marihart Audio. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.