Information

Consignment Policy

We​ ​here​ ​at​ ​Marihart​ ​Audio​ ​specialize​ ​in​ ​high-end​ consignment​ gear for Northern California customers, including those in Colfax, Roseville, Sacramento, and Rocklin, CA. Our​ ​policy​ ​is​ ​to​ ​thoroughly​ ​check​ ​each​ ​piece​ ​on​ ​consignment​ ​and​ ​to​ ​fairly represent​ ​both​ ​the​ ​customer​ ​and​ ​the​ ​client.​ ​​ ​We​ ​have​ ​all​ ​units​ ​checked​ ​out either​ ​by​ ​our​ ​tech​ ​or​ ​by​ ​us​ ​and​ ​all​ ​tubes​ ​are​ ​tested​ ​to​ ​the​ ​best​ ​of​ ​our​ ​ability. They​ ​are​ ​photographed,​ ​and​ ​then​ ​packaged​ ​for​ ​shipment​ ​once​ ​we​ ​can guarantee​ ​that​ ​they​ ​are​ ​working​ ​properly​ ​and​ ​within​ ​manufacturer specifications.​ ​​ ​All​ ​tube​ ​testing​ ​is​ ​done​ ​on​ ​either​ ​calibrated​ ​Hickok​ ​533A​ ​or a​ ​calibrated​ ​Hickok​ ​600.

Shipping

We​ ​also​ ​specialize​ ​in​ ​shipping​ ​of​ ​all​ ​​ ​units​ ​safely​ ​and​ ​securely.​ ​​ ​We make​ ​sure​ ​all​ ​are​ ​packaged​ ​properly,​ ​and​ ​if​ ​needed,​ ​palletized​ ​for​ ​LTL freight​ ​shipping.​ ​​ ​I​ ​have​ ​accounts​ ​with​ ​FedEx​ ​for​ ​both​ ​Ground​ ​and​ ​LTL shipping.​ ​​ ​LTL​ ​shipping​ ​are​ ​large​ ​heavy​ ​items​ ​that​ ​are​ ​on​ ​a​ ​pallet​ ​and​ ​weigh more​ ​than​ ​150​ ​lbs.​ ​​ ​We​ ​are​ ​unique​ ​in​ ​that​ ​we​ ​can​ ​ship​ ​world​ ​wide​ ​and​ ​insure the​ ​shipping​ ​to​ ​the​ ​best​ ​of​ ​our​ ​ability​ ​(insurance​ ​regs​ ​change​ ​according​ ​to country).​ ​​ ​We​ ​also​ ​ship​ ​small​ ​items​ ​USPS,​ ​both​ ​domestic​ ​and​ ​international. We​ ​also​ ​make​ ​a​ ​point​ ​of​ ​letting​ ​the​ ​addresse​ ​know​ ​the​ ​tracking numbers​ ​for​ ​their​ ​reference.

Consignment Costs and Expenses

I have a sliding scale for consignment pricing. All pricing is based on the sale price minus expenses, Marihart Audio collects commission on the net sale price.

Pricing is as follows:

  • 50% below $500
  • 25% for $1000 sale price to $500
  • 20% for $1000 to $4000
  • 15% for $4000 and up

Expenses are as follows: all expenses related to the sale of the item on my website (free), Audiogon ($25 split fee plus listing expenses), and USAudioMart ($10 split fee plus listing expenses). Fees are collected by PayPal at a rate of 3% for each sale. There are charges for the ads on these sites. These are deducted from the sale of the item, no money is paid up front to Marihart Audio unless previously agreed upon between Marihart Audio and the client. Repair bills are deducted from the sale of the item.

Normally the commission is collected on an item by item basis. Exception to this rule are multiple items for sale by the same customer. Then the expenses are collected by the first item sold. We also make a point of giving the client the links to the ads so they can see the progress and changes made to the ad as the sale progresses.

Consignment Customer and Returns

I have a 20-day Return Policy for my buyers that starts upon receipt of the item by the buyer. No funds will be released until after the Return Period. I do track all shipments so I know when they receive it. I will email the you the consignment customer as to the progress of the sale and as to when to expect $. If there are issues with the sale (damage in shipping, unit not functioning, etc.) the consignment customer will be informed. I intend to protect my customer from the consumer on the other end. Your information as my customer will not be released without your permission

Returns and Privacy Policy

I have a distinct return policy for consignments:

Note: All items in the consignment section have been tested and found to work properly. No other warranties are implied or stated other than the piece works properly when it leaves my place of business.

Local: Local is defined as the customer picks up the item, there is NO shipping by a third party involved. Under this return policy you have 15 days to trial the piece in your system. I will refund all of your money if: you bring it back to my place of business with all boxing, manuals, receipt, and NO damage of any kind to the piece. The refund will be to a credit card if that is the form of payment, or a Marihart Audio check if paid in cash or personal check.

Distant: This is defined where a third party picks up the piece or shipping by FedEx, UPS, or other insurable shipper is involved. I am sorry to say that all sales are final in this instance. Since I cannot control what the shipper or third party does with the item, I cannot be held responsible for the item once it leaves this establishment.

New and Demo Gear Return Policy

My Return Policy on New and Demo Gear is as follows:

Any item can be returned within 20 days of receipt, and I will reimburse you for the cost of the item. The new gear MUST be returned in original packaging with all accessories and paperwork included. If not there will be deductions for the cost of the accessories lost. Buyer must pay for shipping expenses and insurance for return of the item. If purchased with a credit card, there may be deductions for the processing fees from the refund, but only if required by the CC processor. If purchased with cash or a check, the refund will be a Marihart Audio check. If there are any questions about this policy please call Marihart Audio at 530-320-1576 or email through this site.

Privacy Notice

This privacy notice discloses the privacy practices for Marihart Audio. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 530-320-1576 or via email at [email protected].